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Frequently asked questions
Analysis
What is personal color analysis?
How accurate is the analysis?
What is the 12-season system?
My result seems wrong. What now?
Does ChromaMe work for all skin tones?
Photos & Privacy
Is my photo stored anywhere?
What makes a good photo for analysis?
Can I use a selfie?
Reports & Payment
What is included in the Palette tier?
What is included in the Full Report?
Is there a subscription option?
What payment methods are accepted?
Can I get a refund?
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